
Jo Berry & Pat Magee
hink about the people you work with… particularly a person that is difficult and hard to get along with. By engaging them and really listening, you will better understand where this person is coming from. That is, you will learn more about their values, beliefs, assumptions, interests, experiences and expectations. Equally important, your ability to focus and listen may help you influence this person’s interactions with you and others. The power does indeed rest with the listener.
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Posted in Listening